The fix has been successfully implemented, and Advanced Analytics reporting and custom widgets are now accessible. Thank you for your patience.
Posted Dec 08, 2025 - 15:28 GMT
Update
We’ve identified a fix and are currently working on implementing it. We’ll provide an update once it’s live.
Posted Dec 08, 2025 - 15:02 GMT
Update
We're still working closely with our third-party provider on a solution.
Posted Dec 08, 2025 - 13:47 GMT
Identified
We’re continuing to work closely with our third-party provider to resolve the issue affecting Advanced Analytics. Their team is actively investigating, and we are maintaining regular communication to ensure progress.
Posted Dec 08, 2025 - 13:04 GMT
Update
We’ve identified the issue as being related to a third-party service powering Advanced Analytics. We’re already working closely with their team to get things back on track.
We’ll keep you posted with regular updates as we make progress.
Posted Dec 08, 2025 - 12:32 GMT
Investigating
We are currently investigating an issue where Advanced Analytics is not loading. This also affects Advanced Analytics custom widgets, which may fail to display or load as expected.
We will provide further updates as soon as more information becomes available.
Posted Dec 08, 2025 - 11:52 GMT
This incident affected: EU1 (Learn Amp Main Web App - EU1) and EU2 (Learn Amp Main Web App - EU2).